FAQS
About product size
-Each item is measured manually, the normal error range is 1-3 cm, please forgive me.
-Due to Dongdaemun's first-hand supply relationship in Korea, detailed sizes are not available for all pre-order styles.
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I want to change the size or color after placing an order
After receiving the customer's order, we will place a wholesale order for the goods from South Korea for you that evening. Once the order is placed, no refunds or exchanges will be accepted.
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Free shipping if you spend a certain amount
Free shipping for orders over $500 (SF Express smart lockers/SF Express door-to-door delivery/SF Express pick-up points)
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Order waiting time
The reserved style needs to be booked for about 7-21 working days (our store does not accept urgent orders)
If there is a shortage of goods and they need to be re-ordered, the delivery time may be slightly delayed.
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The ordered item is out of stock
If the product you ordered is out of stock and cannot be ordered again, we will notify you via WhatsApp as soon as possible and arrange a refund immediately. However, please note that you cannot cancel other products in the same order.